Social Commerce: What It Is & How to Use It in 2020

 Recently, I set an iPhone time limit on my social media use to "45 minutes".

I figured 45 minutes would be more than enough. Almost an hour? In between working at HubSpot, catching up with friends, and attending exercise classes, I had no doubt 45 minutes would be plenty of social media consumption.

Unfortunately, I learned pretty quickly that I actually spend 45 minutes on social media before I even get to work in the morning.

I know I'm not alone. In fact, the average daily social media use of internet users worldwide amounts to 136 minutes per day.

With all that social media consumption, it makes sense that more businesses are turning to social media to market to their audiences. But marketing is just one aspect of the buyer's journey -- what about sales? Can that be done within social media platforms, as well?

While still in the early stages, it's now entirely possible for businesses to sell products and services natively within social media sites.

Here, we're going to explore that very concept -- known as social commerce -- and take a look at some impressive examples of social commerce, so you can consider trying it for your own company. Additionally, we'll list some of the most popular social commerce platforms available today, so you can decide which one could give you the highest ROI.

Download Now: Ecommerce Marketing Plan Template

What is social commerce?

Social commerce is the ability to purchase a product or service natively from within a social media platform like Facebook, Pinterest, Instagram, or Twitter. Since many businesses are marketing on these social media sites already, it makes sense to allow users to purchase from within these platforms without leaving the site at all.


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